Customer service center


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  1. Does the dream pay have the same function with the usual pay service that we know generally? 

    Yes the dream pay has the same function with others known as Ali pay, Wichat Pay, Naver Pay, Kakao Pay, Samsung Pay and etc. 

    Moreover, It has additional function based on block chains, so it is much more complementary and secure. 

  2. Is the dream pay only possible when i purchase a coin? 

    Not only when you buy a coin, but also It is possible with your cash, credit card, or micro payments.

  3. I'd like to sign up for the dream pay But what's the procedures

    You only have to sign up for a membership on your mobile or PC. (offer the E-wallet) 

  4. Can i repurchase the coin without payback after transferring it to the E-wallet? 

    You can repurchase the coin through the coin exchanger. 

  5. Can i deposit in another account instead of the account i requested when i ask for payback ? 

    Yes. If It is your account, You can change it at any time. 

  6. Will the commission be deducted from my existing E-wallet when i request a payback? Or is it processed after deduction?

    If you request the amount you want, we deduct the commission from your existing balance. But, if the balance is insufficient, you have to change the withdrawal amount. 

  7. Do I need separate charges to join the Dream pay service? 

    There is no commission when you join us. 

  8. It says, it's going to be implemented as a QR code, But, for mobile, Does it implement regardless of any model? 

    Any models that can download application are available. 

  9. Do you have a limitation for transferring of payback service? 

    We limit less than 5 million won at once and less than 10 million won per day. 

  10. I'd like to cancel the payment, but can it be canceled right away like other credit card and cash cancleation do? 

    Yes, you can cancel it immediately. 

  11. What are the differences among Dream Master, Dream Care and Dream Zone? 

    Dream Master is sole distributor, Dream Care is agency and Dream Zone is franchise. 

               

  12. Where can I download The Dream Pay on my mobile phone? 

    Search The Dream Pay(www.thedreampay.com) on the Web, you can download the application using the search engine such as Google or Naver.

  13. Commission is cheap compare to other card or pay service, Therefore I'd like to have a partnership but is there any extra cost beside the transaction commission? 

    There is no extra expense. When you transact in Dream Zone, other equipments such as terminal unit is not required. Transaction is processed in your mobile environment. No membership fee is required. 

  14. Is it possible to transfer my pay to my family or friends?

    It is possible if recipient has the E-wallet. 

  15. Due to it's convenience i will use it frequently. Will it be possible to check the monthly history at once? 

    It is possible on your electronic wallet. 

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